Frequently Asked Questions
What is EXCLUSIVE to 2PreppyGirls?
We make all of our own decals on site! This means very quick service and great turnaround time! We also do all our own license plates, and all embroidery items.
What are the differences between your decal materials?
We sell two types of stickers/decals. We have a MATTE FINISH, this is for the Giant Wall Art only and is for indoor use. This will not harm your dry wall and should peel off safely but will not be reusable. The GLOSSY FINISH is good for both outdoor and indoor items and again, will not reusable after removal. HOWEVER, we strongly suggest that you do NOT use the glossy stickers on your walls as these may harm your drywall upon attempted removal. The glossy decals should last through any kind of weather when placed outside on your car, mailbox, window, golf cart, etc.
Can the Coffee Mugs or items with a decal go in the dishwasher?
These monogrammed items are delicate and should be hand washed ONLY.
I am trying to select my options but have run into a text mistake.
If you have noticed what you believe to be a mistake on the website, kindly go to the contact us page and send us an e-mail. We update this site frequently so we are bound to have missed a few things here or there. We will take a look at your issue and try to make a correction as soon as possible. Thanks so much for your patience as we build our site and work hard to perfect it.
How should I clean my clogs or sandals?
Try the Mr. Clean Magic Eraser for cleaning your suede. Or, try sealing your clogs with a soil sealer before you get them too dirty. You can often buy sealer at your local sporting goods shop; they sell it for treating suede boots. It helps protect them against water and dirt.
TECH PRODUCTS (PHONE CASES, Pad Covers, etc)
FOR THESE PRODUCTS THE BURDEN IS WITH THE CUSTOMER TO FOLLOW THE DIRECTIONS AND PLACE AN INFORMED ORDER. We make every effort to provide ALL necessary information for you, because we want you to be HAPPY with your products! But, this means that 2PG and our vendors are not responsible for incorrect orders or colors that you decide you do not like. - this is the risk of ordering online, unfortunately. The actual color of products may differ slightly from the color displayed on your monitor or other marketing materials due to the printing process of each product. For the same reason, some product colors may also differ from product to product. Colors can set into certain surfaces differently & thus appear lighter or darker from product to product. Please keep this in mind when ordering these products.
While we have attempted to check every piece of information on this site, we can't always know what ALL our vendors' inventory might be at any given point in time. If, upon processing an order, we notice that something isn't right, we will call you or e-mail you and we will try to figure out an appropriate remedy. For example, if a particular vendor is out of a fabric swatch but our site doesn't reflect that, I will let you know ASAP.
We will update this page with more FAQ as we come upon them!